Skip to content Skip to sidebar Skip to footer

Returns and exchanges

I really hope you are delighted with the item you purchased! If you are not satisfied with the workmanship or material quality of the product you purchased, please contact me first within 7 days from the date of its delivery and then you may return it in new, unused, and resalable condition in its original product packaging within 14 days from the date of its delivery. You may return new, unused, and resalable items for a refund or exchange. If you wish to exchange for an item of greater or lesser value, you will receive a charge or refund accordingly. Simply ensure that you contact me within 7 days of the date of delivery and that the item is returned in its original product packaging within 14 days of the date of its delivery. You will also be charged shipping fees of exchanged item. Unfortunately, there are NO refunds on shipping and handling.

All items are carefully packed to prevent breakage. However, if such occurs, please photograph and keep all contents, including packaging for insurance claim purposes. Please contact me within 7 business days of package arrival for further instructions.

Shipping policy

For all domestic shipping within the U.S., I will ship your item(s) via USPS first-class mail within 3-5 business days of payment clearance. Delivery confirmation and insurance are included in the shipping cost. If for some unforeseen reason I cannot ship within 3-5 business days, I will notify you immediately and give you an estimated shipping date. Estimated delivery date is 2-9 business days depending on delivery address state.

All items are carefully packed to prevent damage. However, if such occurs, please photograph and keep all contents, including packaging for insurance claim purposes. Please contact me within 7 business days of package arrival for further instructions.

I cannot guarantee a delivery date, please check with USPS for approximate delivery to your area.

Please make sure that your shipping address is correct during checkout to ensure a correct and timely delivery.

Subscribe to my newsletter

Having a hard time keeping up with all the social media? Get all the latest on my products and happenings delivered right to your inbox.

Copyright © by Audra Esch 2021. All rights reserved.